Dhaka office location
Check the address on the map first; if coming from Mirpur or Banani, allow an extra 20-30 minutes due to traffic.
Where to go for 2999bet support?
Looking for an office in Dhaka, or want a quick callback? The 2999bet support page has exactly that: location, map and contact options all in one place for Bangladeshi users.
Download the App Login instructions
How does 2999bet support callback work?
If you need a quick answer to your question, a callback is the easy way; there is no form here; just write your name, time and a brief issue, then the support team will call back by phone or message.
Users in Dhaka and nearby usually talk with bKash, Nagad or Rocket; for the office address, location and map, the same team shares that information.
Which channels should you use?
You can contact via three paths: 2999bet Contact, 2999bet Help and 2999bet Support from inside the app, after logging in, or by the office location map to request a callback.
When will the reply come
This question is asked by everyone first; daytime busy hours and nighttime quiet hours are not the same, so follow the times below.
| Daytime | Average wait |
|---|---|
| 9 AM to 12 PM | 1015 minutes |
| 12 PM to 5 PM | 1525 minutes |
| 5 PM to 10 PM | 2030 minutes |
| 10 PM to 9 AM | 512 minutes |
Night waits are shorter, so if urgent, send a callback then.
How else to contact without going to the office?
In-app support
Messages sent from the 2999bet App use the same tracking number, so finding old chats is faster.
If you are logged in, the process is faster.
bKash, Nagad and Rocket information
Many in Bangladesh mention these three names first when asking account-related questions, and the support clearly explains how long each method takes.
Common questions about callbacks
How long does it take to get a
Usually a callback comes within 10 to 30 minutes; if requested at night, faster response.
Do I need to inform in advance before
Yes, informing in advance makes it easier to align location and visit time; it reduces traffic hassles in Dhaka.
What to write in the callback?
Write name, mobile number, issue type and convenient time; short is fine, but the information should be clear.
Install the 2999bet App
If you want to start using it directly after contacting, the app is convenient; download the APK file to get 2999bet Support, 2999bet Contact, and 2999bet Help together.
Download APK